Earlier on today, apparently, my blog was down for a good 3 hours, if not more. Well, I certainly didn’t know until now when I manage to have Mac & me time. I did have an email from my friend Lu saying about her site being down earlier, but I thought it could just be a glitch. Only now things become apparent that, in fact, there was a network outage that affected many customers of bluehost, HostGator, HostMonster and JustHost. source: enduranceresponse.com
It seems that we were not alone. They call it unexpected issues and mentioned about problems with two core switches in their data center hence the network outage. Sorry, way over my vocabulary tech. They’ve not given too much details on their site nor on Twitter but only with statements like this: (now been updated — see 1m tweet)
Well, this doesn’t make me a happy bunny, or gator even. Joke aside, I do hope they get this sorted and prevent this from happening again.
Also I guess the rumor is true that Hostgator has been bought up by EIG (Endurance International Group). This certainly is something new to me, since as Hostgator account holder, I did not receive any email with this information. Apart from an email saying my blog and I are going for a free ride to a brand new, more powerful hardware. I mean yay, (whatever that means entirely and as to why with the migration) but I was thankful that there were no disruptions and migration happened like nothing happened then. Did you get the same email?
As much as I love Hostgator (I guess the ‘old gator’ – I even made a new discount code of 30% OFF for those who’d like to self-host) I have to admit that I’m not very pleased with what’s going on right now. And I hope that they will finally update us about EIG. New owner means new management and this affects top to bottom. Customer service was one of the key attractions of hosting your blog with Hostgator, as well as amazing plans to choose from, competitive prices and great credibility and I’d love to see these things kept that way, if not better.
I’m crossing my fingers (and toes) that all will be OK in the end.
P.S. Hoping your sites are not affected and to my readers, sorry if you clicked and my site was nowhere to be found. I’m still here, promise.